We are a mid size HVAC contracting company and we specialize in condos, apartments and commercial facilities; so we understand the importance and urgency of prompt service and professional communication.
What makes us different:
- Our Focus is on PREVENTING Failures and Repairs. Most mechanical contractors look at system failure and component replacement as a revenue windfall. Not us, our name says it all… we don’t want to fix your HVAC system, we want to stop it from failing – and we can! Not only can we keep your system running longer, the service we provide will help it operate more efficiently as well.
- Expert and Efficient Work. Many contractors save themselves money by using apprentice technicians on routine maintenance calls (some have as many as six apprentices to every journeyman); Prevent Mechanical saves you money by employing only Licensed Journeymen technicians or Senior apprentices who are trained in cost saving preventative maintenance practices and have the experience and expertise to complete their work quickly and getting the repair right the first time.
- Dedication to Customer Service. These days, when a friendly voice on the other end of your phone call is a rarity, Prevent Mechanical answers your service calls with a real person who is not only able to take your call, but can also offer expert advice and who can fix the problem within hours. All customer inquiry’s are returned within 15-minutes and our expert technicians are available 24 Hours a day, 365 days a year for emergency outcalls.
- Communication. The #1 complaint about our industry, in general, is a lack of communication and reporting from other contractors. Prevent Mechanical is different. We visit your site every month making critical inspections of every aspect of your mechanical system. Then we produce a detailed report, customized to your site, which outlines the condition of all your systems, urgent or schedulable work, services performed with photographs and explanations of any issue reported. Our reporting systems are so thorough, our PM schedules so complete, that you can accurately estimate system maintenance and repair costs for years to come. At Prevent Mechanical we have a simple policy: the Report goes to the Client before the Invoice ever gets mailed.